Who we are

Ingenico ePayments is the online and mobile commerce division of Ingenico Group. We connect merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries, creating the future of global commerce.

How can we help ?

65 000 merchants rely on us

Achieving more together

Check out our Developer Resources

What our clients say

Square Enix

Square Enix is one of the world’s largest video game companies. As it adapts to changes in its industry, it found that the large volumes of data it generates present both challenges and big opportunities. To analyze its payments data and optimize global conversion rates, the company turned to Elevate, the business intelligence solution from Ingenico ePayments, with impressive results.

 PDF 1005 KB

Rail Europe 4A

As technology becomes increasingly sophisticated, so do fraudsters, posing new and ever-evolving challenges to fraud prevention managers and online merchants. Ingenico ePayments worked closely with Rail Europe 4A to cut chargebacks in half and boost revenue through effective fraud prevention. Read more learn how our fraud solution helped Rail Europe 4A.

 PDF 702 KB

SmartBuyGlasses

SmartBuyGlasses' domain properties are market leaders in over 35 countries and 17 languages worldwide. By 2010, the company had grown to the point that it needed outside support in order to continue adding more international markets. So Motion Global turned to Ingenico ePayments, with impressive results...

 PDF 1,47 MB

Key fact and figures

  • 65.000 CLIENTS

  • 230 ACQUIRING PARTNERS & BANKS

  • €59 Bn PROCESSED MONEY FLOW

  • 225 CERTIFIED PARTNERS

  • 20 WHITE-LABELS

  • 150+ CURRENCIES

  • 150+ PAYMENT METHODS

  • 170 COUNTRIES

Frequently Asked Questions

  • What is Ingenico Group?

    Ingenico Group offers the right, secure, smart and seamless payment solutions whatever the channel: in-store, online and mobile. Ingenico Group provides merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method. Ingenico Group comprises of three divisions: Ingenico Smart Terminals, Ingenico Payment Services and Ingenico ePayments. Through our comprehensive range of smart terminals, payment services and mobile solutions, we facilitate merchants’ in-store and online payments acceptance.

    Learn more about Ingenico Group

  • What is GlobalCollect?

    Now known as Ingenico ePayments, GlobalCollect was a leading global payment service provider, processing international eCommerce payments for more than 600 of the world’s most recognized eCommerce brands. GlobalCollect was acquired by Ingenico Group in 2014 and merged with Ogone in 2015 to become Ingenico ePayments.

    To honor GlobalCollect’s significant legacy and its name, the term GlobalCollect is now used to describe a full-service Ingenico ePayments platform, which includes Ingenico Connect. Ingenico Connect is a suite of tools and services designed to make integration to the payment platform and creation of mobile-first interfaces simple, fast and secure, using the latest technologies and tools that developers expect. Once integrated, Ingenico Connect’s enable merchants to flexibly create an engaging consumer experience on any device. With its GlobalCollect platform and other offerings, Ingenico ePayments goes beyond payments by offering global consultancy services on topics including local regulations, regional payment customs and preferences, and fraud and compliancy.

  • What is Ingenico Connect? What is Ingenico MyCheckout?

    Ingenico Connect is a suite of tools and services designed to make integration to our payment platform simple, fast and secure, using the latest technologies and tools that developers expect. Once integrated, Ingenico Connect’s mobile-first interfaces enable you to flexibly create an engaging consumer experience on any device.

    Ingenico MyCheckout is a responsive hosted payment page solution. It adapts automatically to the screen size of your customers device, whether it is a mobile phone, tablet or desktop. Our iOS and Android SDKs also easily enable native in-app payments through Ingenico Connect, for the leading mobile platforms.

    Learn more about Ingenico Connect and Ingenico MyCheckout

  • What is Elevate?

    Elevate is a Business Intelligence solution for payments and chargebacks, specifically built for international eCommerce companies. Elevate translates raw payment data into interactive and easy-to-read dashboards that let you quickly identify and act on payment problems and opportunities, and benchmark your performance against your industry peers. Using our customizable Business Intelligence solution, merchants gain insights into their payments, authorization rates, chargebacks, refunds, disputes, industry benchmarks, commercial insights and more.

  • How do you help merchants prevent fraud?

    Ingenico ePayments offers a complete suite of flexible products, sophisticated technologies and dedicated expertise to help you manage and optimize your online fraud prevention practices. Our industry-leading fraud detection tools and experts bring over 20 years of industry and regional expertise, and we will work closely with you to develop, implement and manage a holistic fraud solution that includes prevention, detection and management. We also offer comprehensive chargeback management and dispute management solutions. By working with Ingenico ePayments, you can pick the solutions that best fit your needs and customize our services to either outsource fraud management functionalities or keep them in-house with our ongoing support.

    For more information, visit our Fraud Detection Services page

  • How do you maintain security and compliance?

    Ingenico ePayments is committed to protecting the security of the payments we process and consumers’ private data. While it is the merchant’s responsibility to ensure payment data security, the process can be outsourced to reduce this burden. One option is to outsource card data management by using a hosted solution, in which consumers feel as though they are on the merchant’s website but all the sensitive card data is managed by a separate PCI-compliant provider. Another option for securing payment data for subscription-based or recurring transactions is through tokenization, which eliminates the need for the customer and merchant to continuously exchange sensitive payment data. At Ingenico ePayments, we maintain the highest levels of PCI-compliance and offer both options, to reduce the security burden for both the merchant and the consumer.

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